The Indian Hotels Company Limited (IHCL) supported project Boniyar Kashmir -
An exposure visit was organized by IHCL on 23/11/2024 to provide students with practical knowledge and insights into the hotel industry, enhancing their skills and understanding of hotel operations.
The team visited Hotel Heewan Retreat, Gulmarg.
Key Learnings were -
Students gained hands-on experience and insights into hotel operations
Interacted with Hotel Staff & Management, enhancing communication skills
Explored departments - Front Office, Housekeeping, & F&B
Learned about customer service, hospitality standards, & industry's best practices
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